Problem-solving and using my initiative. Most days are different and produce sufficiently fresh challenges. Having worked hard for years to gain experience, it is great to have the opportunities (from employers or customers) to exercise my own judgement to solve problems. One such time was when a large organisation was certain that they needed a large change to IT systems to solve one of their problems of communicating automatically with their partners: after having been asked to look at the problem and talked to several of the folks involved in the various organisations I persisted in a couple of people together from those other organisations to agree small changes to protocols and a small-ish change to the way data was compiled, thereby avoiding the massive cost of large IT change.
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